The present document refers to THE GENERAL TERMS & CONDITIONS REGARDING THE USE OF THE PRESENT WEBSITE (www.krishoteles.com), property of the mercantile "KRIS HOTELES DESARROLLO, S.A.", (Herein after referred to as KRIS HOTELES) with registered domicile at C/ Isla del Hierro, 3 San Sebastián de los Reyes 3 Madrid, 28,700, Tel. 91.724.47.98, Fax 91.407.92.02) all in order to safeguard the protection of the Users of this present website.

Likewise, the present website (www.krishoteles.com) has the obligation to facilitate information regarding the various hotel establishments which make up the chain, KRIS HOTELES, being either property of, in administration or being let/rented as well as all the products and services offered by KRIS HOTELES such as Online room reservations, pre-bookings, hotel search engine, price search, customer service, career opportunities or any other service which may be offered by KRIS HOTELES at an given moment.

For the purpose of the present General Terms & Conditions, Webpage will be understood as:

1. The external appearance of the screen's interface, equally static and dynamic, this being the "navigational tree".
2. All integrated elements, those being the screen's interfaces, navigational tree and including the intention to, but not limited to all texts, images, sounds, Daris bases, multimedia products, interpretations, artistic acts, fixtures, photographs, broadcasting signals and in general all those creations and objects expressed in any other format, known or to be invented in the future, being or not, an object with regards to protection by legal order being valid in intellectual property, industrial or any other analogue legal systems along with all the services or resources online which in their case are offered to the "Users".

Not withstanding the abovementioned, the access and use of certain Contents and/or Services associated with the Website could be subject to determined conditions, Legal Notices, regulations and conditions of use (hereinafter referred to as "Particular Conditions") that have been previously brought to the attention of the "Users" and depending on the situations, will substitute, complete and/or modify the present General Terms & Conditions. The access and use of these Contents and/or Services will imply the clear and express adhesion to the mentioned Particular Conditions in the publicised version at the time of the "Users" accessing them, thus leaving the aforementioned `Particular Conditions automatically incorporated in the present General Terms & Conditions.

In the event of a contradiction between the Terms & Conditions expressed in the Particular Conditions, the latter, in all cases will prevail with the terms agreed in this last instrument concerning those to be incompatible and only those Contents and/or Services subject to the specific regulation.

The Contents and/or Services offered by KRIS HOTELES through its Website are not suitable or destined for those under the age of 18, as a result of this, KRIS HOTELES does not compile or request information regarding those under the age of 18.

2. Conditions of the "User"

The use of this Website and/or the services is subject to your (the "Users") complete and express acceptation of the validity of all and every one of the Conditions or Regulations included in the version published at the moment in which you (the "User") enters, being responsible for and responding to the damages that KRIS HOTELES may suffer as a consequence of the incompliance of any of the obligations stipulated in these Terms & Conditions. The "User" must be aware of the importance of reading these Conditions and Regulations each time they visit the Website.

3. Access to the Contents and Services

In order to access the Website the "User" must:

1. Have valid Internet access, whether being direct or indirectly through the access devices.
2. Pay the access tariffs and/or corresponding connections.
3. Possess the necessary I.T. equipment in order to connect to the Internet, including the adequate terminal and modem or any other similar analogue access device.

In order to correctly access, visualise and implement certain Contents and/or Services on the Website, the "User" may require the downloading of determined computer programmes or other logical elements to their equipment. This installation will be the responsibility of the "User", declining KRIS HOTELES of any type of responsibility relating or arising from this.

The "User" is warned not to access the Contents and/or Services on the Website by other means which is not the screen interface that KRIS HOTELES provides for this.

4. Registration

For access to determined Contents and/or Services, KRIS HOTELES may request that you send a registration form. The "User" must supply the requested information. Regarding the registration process, the "User" is obligated to:
a) Facilitate true, exact and complete details regarding their identity and, b) update the register so as these details continue to be true, exact and complete.
If KRIS HOTELES decides to provide a "User" with a user name and password, the "User" cannot choose a name or password, words and/or expressions that in general are outside of the law or the moral requirements and general norms which are accepted, along with words and/or expressions that refuse the right to the "User" the use of these. The "User" cannot select words or expressions which may result as rude, harmful, slanderous or similar with distinctive signs, social denominations such as first names, surnames, and stage names and/or pseudonymous of third parties. If the "User" provides any false, inexact or incomplete details or if KRIS HOTELES has sufficient motives to believe that this information was false or incorrect, against the law or incomplete along with being outside of the moral and normal practices accepted and conforming with the aforementioned paragraph, KRIS HOTELES would have the right to cancel the registration and deny access and use, in the present or future of the Website or any of the Contents and/or Services incorporated.
The "User" is obligated to make diligent use of their user name and their password as well as to maintain them secret. It will be the exclusive responsibility of the "User" to maintain the confidentiality of their user name and password, also for the activities realised during the use of these passwords.
The "User" can cancel and deactivate their registration at any given moment using their name and password. The "User" acknowledges and accepts that KRIS HOTELES reserves the right to cancel those registers which are inactive during a period of time which is not considered reasonable.

5. Use of the Webpage www.krishoteles.com and services

The "User" promises and is obligated to:

1. Compelled to use the Website and/or the Services in a manner which is in accordance with the Law as herein stated in the present General Terms & Conditions or in those Particular Conditions that may exist.
2. Not to use the page or services with illicit and/or on the contrary, in a manner of any form that may damage the webpage: www.krishoteles.com or impede its normal use or of the services used by other "Users" or that may harm its image.
3. Not to damage, misuse or deteriorate KRIS HOTELES telecommunications equipment and computer systems or those of a third party, or the contents incorporated and/or stored within these.
4. To abstain from using the Contents and Services in any way that may harm, render useless, overrun or deteriorate the Website or impede the normal usage of this for other "Users".
5. Not modify in any way KRIS HOTELES equipment and systems or use versions of equipment which have been modified with the aim in obtaining unauthorized access to any such Service and/or Content included on the Website.
6. Not to interfere or interrupt the access and use of the Website, servers or networks connected to this or not comply with the requirements, procedures and regulations regarding the policies on network connections.
7. Observe any instruction that KRIS HOTELES or its personnel authorizes and issues through any channel.

KRIS HOTELES may, for the more efficient function of the web www.krishoteles.com and for the benefit of its "Users", unilaterally modify at any given moment and without prior notice the contracted services, the operating conditions, techniques or the use of the web www.krishoteles.com, as well as the Content and/or Services incorporated within this. KRIS HOTELES reserves the right to make changes, corrections, improvements and additions to the Information and/or Products, Services, activities or Programmes that feature in on the Website with prior notice.

Also the "Users", with the aim in improving the service and establishing an optimum level of quality which is the main priority of KRIS HOTELES, may suggest these modifications which are of use by contacting the Customer Service Line at atencionclientes@krishoteles.com.

6. The Rights to the Modification of the General Terms of Use

KRIS HOTELES reserves the right to unilaterally modify without prior notice, any of the data collected in the present Terms and/or Conditions of Contracting, in the manner in which they see appropriate, informing their "Users" of the modifications made through the Web site www.krishoteles.com, or through any other channel deemed suitable.

If one of the stipulations of the present General Terms & Conditions of Contracting was declared null and void, the remainder of the General Terms & Conditions will be maintained as agreed. KRIS HOTELES is compelled to substitute the stipulation affected by the cancellation, this being as close as possible to the initial intention pursued by both parties.

7. Reasons for Exclusion

KRIS HOTELES reserves the right to interrupt the access to the Website as well as the providing of any or all of the Contents which are offered through the Website at any time without prior notice, being temporary or definite for the "Users" that are found in the following situations:

a) For the breach of any of the established General Conditions or Terms of Use.

b) For breach of the Laws, moral principals and for Public Order.

The exclusion of the "User" does not suppose the renunciation of any action by KRIS HOTELES to implement the corresponding legal proceedings or compensations which are in accordance with the Law.

8. The Content & Services on the Website

The information container on this Website (hereinafter referred to as "the information"), is valid up to its most recent update and must be considered by the "User" as introductory information regarding the products and services provided by KRIS HOTELES as well as other information that KRIS HOTELES regards as interesting for the "Users", this not being a guarantee on behalf of KRIS HOTELES of any type (express or implicit). The "User" can confirm the date of the updated information if requested, this being in writing sent to the company's registered domicile for the attention of the Legal Department, following the notification procedures expressed in the present document or at the following email address: atencionclientes@krishoteles.com.

KRIS HOTELES does not guarantee that the texts, graphics, links or any other content on the Website are exact and complete, typing errors or inconsistencies within the Information in question or between the brochures and other documents with written information.

Also, the Webpage may include information or content which has been provided by other sources apart from KRIS HOTELES , including in this section information provided by the very same "Users" of the Webpage. In the event of this, KRIS HOTELES does not guarantee or assume responsibility of any type regarding the accuracy and integrity of this information and/or content, including those in which exist slanderous or offensive elements or of illicit character.

In any case and without prejudice of the aforementioned, the provision of information and/or contents by third parties through any such means in the public access sections of the Website, www.krishoteles.com, will imply the granting in favour of KRIS HOTELES DESARROLLO, S.A., of a non exclusive license, with no time limits, being worldwide and free of charge to reproduce, store, edit, modify, publish, store in a database, publicly communicate, transmit, visualise, distribute, represent or any other commercial manner, in whole or partly, information and content which are the sole property of the "User" on the Website or in any form through any type of means or technology. KRIS HOTELES reserves the right, at their sole discretion to edit, decline or eliminate the aforementioned information and/or contents.

The "User" acknowledges and accepts that KRIS HOTELES can conserve and reveal the information and/or contents in the public access sections of the Website www.krishoteles.com, always and when:

1. it is required by the authorities or the competent bodies;
2. it is necessary to meet the General Conditions and/or Particular Terms;
3. it is convenient or necessary in order to respond to claims regarding violations or an infringement of rights;
4. it is convenient or necessary in order to protect the legitimate interests of KRIS HOTELES , its "Users" and the public in general.

9. Hyperlinks

The KRIS HOTELES website may offer technical link devices, directories and search engines to "Users" which will permit them to access web pages associated to and/or managed by third parties.

KRIS HOTELES is excluded from any such responsibility deriving from the sales content and services or of any other character of web sites which may be electronically linked, directly or indirectly through the present Website: www.krishoteles.com Modifications, suspensions or interruptions that other suppliers of contents and services make in the above mentioned will not be associated or responsibilities of KRIS HOTELES. Likewise, on this Website, products, services, companies etc can be mentioned. Property of third parties is not recommended of KRIS HOTELES.

The "User" acknowledges and accepts that KRIS HOTELES does not have any obligation to control the contents transmitted by the suppliers od contents through the present Website, except when it is required by law.

GUIACOM does not oblige the controlling or not with previous capacity or character, endorse or own the services, content, data, files, products and any other type of material existing on the page or web pages of third parties, GUIACOM will no respond under any circumstances regarding the legality of the contents of these pages, this is the sole and exclusive responsibility of the third party to comply with the current valid law/s. The existence of a reference to products, services, companies, property of third parties etc, does not suppose any relation whatsoever of any type between KRIS HOTELES and the owner of the Webpage in which these are established and stated.

10. Guarantees & Responsibility

Except in the event of the Law expressing the contrary, the User must accept and understand expressly that KRIS HOTELES will not be entitled to guarantee, whatever the cause, being expressively or implicitly regarding the Website, those Contents and Services which are duly incorporated, with the intention to include, but not limited to:

1. The availability and continuity of the operation of the Website and in particular, not being exclusive, that the users can effectively use the Website, Contents and the Services, access the various web pages that form the Website or those from which services are provided.
2. The levels of quality, inter-operations and the functioning of the Website, as well as the Services and/or Contents of which they incorporate.
3. The interruption, suspension or the cancellation of the Website, as well as the Services and/or Contents of which they incorporate.
4. The suitability of a particular purpose of the Website, as well as the Services and/or Contents of which they incorporate.
5. The certainty, integrity, accuracy and/or the updating of the Contents, Services, Products, texts, graphics, links or any other elements incorporated in the Website, along with the results which may derive from the access and/or the use of the Website or its contents.
6. KRIS HOTELES declines any responsibility for error or omission in the information contained in the pages of this Website, as well as the lack of accuracy, veracity, diligence, pertinence and/or updating of the Contents.
7. The unauthorised access and the alteration of the stored and transmitted data through the Website or the services which are offered in respect.
8. The absence of viruses or other elements in the contents that may cause alterations in the I.T. system (software and hardware) or in the electronic documents and files stored in the I.T. system.

The user acknowledges that, and voluntarily accepts that the use of the Website, Services and Contents are in all cases their sole responsibility, as a result of this they must adopt all those measures which are necessary in order to minimize the risks, including adopting the security measures which may be necessary in order to guarantee antivirus procedures and the recuperation of data. On the contrary if the Law clearly expresses otherwise and exclusively with the measures imposed, KRIS HOTELES will not assume or have any type of responsibility with respect to the access and use of the Website, along with the Contents and/or Services in which are incorporated.
Without prejudice to the aforementioned, KRIS HOTELES will not be responsible for the delays or errors which are produced in the access, operating and procedures of the Website, its Contents and/or Services along with neither interruptions, suspensions or the incorrect operating of the before mentioned when the origin of the errors are produced by natural catastrophes such as earthquakes, lightning or fires, force majeur, situations of extreme urgency such as war, military operations, civil disturbances, strikes, close downs or any other type of situation regarding force majeur or fortuitous causes.

11. The Protection of User’s Personal Data concerning KRIS HOTELES

In order to use or have access to the determined Services and/or Content of the Website, KRIS HOTELES may require Users to comply with certain registering forms which require certain personal details. Equally, the User of www.krishoteles.com, when sending their CV with the aim of being included for career opportunities through and advertised on www.krishoteles.com are voluntarily providing personal details (herein named as Personal Details). All these Personal Details will be treated in an automatic manner and incorporated by KRIS HOTELES in a file which is registered in accordance with the competent authority. The information which is incorporated into this file, sole property of KRIS HOTELES DESARROLLO, S.A, will be utilised exclusively by KRIS HOTELES for the following tasks:

1. The issuing of information expressly requested by the "User".
2. The periodical sending of information regarding KRIS HOTELES, our products or services, the latest innovations related to these, if expressly requested by the "User". With this, KRIS HOTELES strives for the total compliance of the Services for the Information & Electronic Sales Law, partially modified by the First Final Disposition of the General Law of Telecommunications.
3. The administration of activities and services information expressly demanded by the "User".
4. Career opportunities offered by KRIS HOTELES through and on their Website.
5. Any other which is detailed within each particular case.

KRIS HOTELES, acting as the responsible entity for the file, informs expressively, precisely and unequivocally all Users that the introduction of details through the established formularies on the Website will be treated in total accordance with the Law 15/99 13th December for the Protection of Personal Data and of the rest of the development terms and conditions, obliging KRIS HOTELES to adopt all the technical and organisational measures of security which are required for the compliance of the present law, in order to guarantee the maximum security and confidentiality of the communications.

Likewise, KRIS HOTELES guarantees the confidentiality of Personal Data, although will disclose to the competent public authorities the Personal Data and any other information which is in their possession or that is accessible through its systems in the case of it being required in order to conform with the legal and regulated dispositions applicable to the case in question. The Users of www.krishoteles.com guarantee and verify in all circumstances the veracity, accuracy, validity and authenticity of the Personal Data facilitated, complying to maintain them duly updated.

In any case, the "Users" can exercise their rights of access, rectification and cancellation in accordance with the established in the Personal Data Protection Law. In order to obtain this, please send a letter of request to the following postal address: C/ Isla del Hierro 3, San Sebastián de los Reyes, (Madrid) Ref. Data Protection.

If you wish to clarify any aspect relating to KRIS HOTELES Data Protection Policy, please do not hesitate to contact KRIS HOTELES at the aforementioned postal address, in writing sent to the company's registered domicile for the attention of the Legal Department, following the notification procedures expressed in the present document or at the following email address: atencionclientes@krishoteles.com.

The KRIS HOTELES services are not destined for those under the age of 18 years and KRIS HOTELES do not apply for or collect information in relation to those persons under the age of 18 years.

12. Security Code

KRIS HOTELES, with the object in achieving the confidentiality and integrity of the information, has adopted all technical and organisational requirements for its systems stated in the new RD 994/99, 11th June, which approves the Development Regulation of the LOPD, and in the remainder of the development conditions.

13. Navegation with Cookies

A cookie is a group of characters which is stored in a hard drive or in the temporary memory of the "User's" PC when they access certain Websites. A cookie is not an executable file or can contain a virus, or have a length superior to 4000 characters. Cookies are used so as the server being used can remember the "Users" preferences.

KRIS HOTELES acknowledges the use of cookies with the purposes declared below, these allowing the "User" to be recognised on their future visits to the Website.

1. Memorising the last codes introduced by the "User" in the PC.
2. Memorising the preferred working language of the "User".
3. Memorising the design of the contents that the "User" selected on their last visit to our Website.

KRIS HOTELES declares that the "Users" of the Website obtain and maintain the following information about the visitors of this site:

1. The domain name of the Internet service supplier who provides access to the network (ISP). Like this we will obtain statistics regarding the countries and servers which visit our Website most frequently.
2. The date and time of when the Website was accessed. This allows us to monitor and be aware of the busiest periods and to make precise adjustments in order to avoid saturation problems at peak periods.
3. The Internet address from where the link directs to our Website. Thanks to this data we can discover the effectiveness of the various banners and links which direct to our server, with the aim in being to strengthen those that offer the best results.
4. The number of visitors each day in each section. This allows us to discover the most successful areas, increasing and improving the content with the objective in providing the "Users" with a more satisfactory result.

(All the information compiled is totally anonymous and in no case such case can be associated with a certain "User", identified and treated only in an unassimilated manner with statistical character)

The "User" has the option to impede the generation of cookies through the selection of the corresponding option on your browser, Internet Options and Privacy.

14. Intellectual Property & Authors Rights

All the information contained in www.krishoteles.com, its graphic design and the language code; HTML, JAVA, JAVA Script o Active X are protected by the authors rights and other rights regarding the protection of intellectual property. These rights remain exclusive property of KRIS HOTELES or its collaborators/governing bodies. The "Users" of the Internet who access this Website can visualise the information contained in this and make downloads or private reproductions in their I.T. system, always if the elements reproduced are not then issued to third parties or installed in a server connected to the Internet or a local network. It is not permitted, without prejudice of the collection of the present General Conditions and/or the Particular Conditions, the distribution, modification, suspension, public communication, reproductions or any other act in whole or by part of the information published in www.krishoteles.com, without previous authorization on behalf of KRIS HOTELES.

The "User" must use the contents and information collected at www.krishoteles.com, diligently, correctly and only for personal, non commercial use, always and when the content is not eliminated or modified or any mention of sources, copyright and all other identifying details of rights concerning KRIS HOTELES or third parties, always respecting its original format. Any reproduction, copy, distribution or publication of any kind of the contents of the information published at www.krishoteles.com without previous authorisation and in writing from KRIS HOTELES is prohibited. Authorisation for the reproduction can be applied for in writing sent to the company's registered domicile for the attention of the Legal Department, following the notification procedures expressed in the present document or at the following email address: atencionclientes@krishoteles.com.

15. Notifications

Except being stated on the contrary, all notifications, requirements, agreements, consent, acceptances, approval or communications which may be required in accordance with the General Conditions or that, in one form or another, were related to them, must be stated in writing and sent to KRIS HOTELES by conventional post or email to the company's registered domicile, for the attention of the Legal Department.
Likewise, in the event of any "User" or third party considering the existence of facts or circumstances which reveal the illicit character of the use of any such content and/or service or of the realisation of any illicit character on the Website, or through the services provided, can contact the Legal Department at the abovementioned registered domicile of KRIS HOTELES facilitating the following information:

1. The name, surname, national identity document, address, telephone number and the claimant's email address along with the signature of the holder of the allegedly infringed rights or in this case, the name of the person authorised to act as representative.
2. Determine the alleged illicit activity and in particular when it involves an alleged violation of intellectual or industrial property rights, a precise and concrete description of the protected contents as well as their exact situation.

Without prejudice to the stated in the aforementioned paragraphs, KRIS HOTELES reserves the right to defend against claims on the grounds of valid legislation regarding publicity and the authors rights along with other protected rights of an intellectual nature.

16. Applicable Law and Competent Jurisdiction

The Webpage is operated and controlled by KRIS HOTELES from their offices in Spain, all questions an queries deriving from this Webpage regarding access and/or the use of this will be in accordance with the present Spanish Law.
GUIACOM and its "Users", for the resolution of any controversy which may derive from its validity, execution, compliance or resolution, being of a total or partial nature will be subject to, with express waiver of the jurisdiction, submit themselves to the competence of the Courts & Tribunals of Madrid (Spain).